Privacy Policy
Ahura Scientific Online Privacy Policy
Ahura Scientific recognizes our users are concerned about their privacy. This Privacy Policy describes how we protect personal information through our www.ahurascientific.com Internet site (the “Site”) and via electronic mail sent to our @ahurascientific.com addresses. By accessing or using the Site, you consent to this Privacy Policy, as described below.
This Privacy Policy does not cover information that may be collected through software downloaded from our Site.
What Information Is Collected?
When you engage in certain activities on our Site, such as registering products, downloading software, or requesting information, Ahura Scientific may ask you to provide certain information about yourself by filling out and submitting an online form. Ahura Scientific may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone or facsimile numbers, and other personal identifying information. Depending upon the nature of your request, some of the information that we ask you to provide is identified as required and some as voluntary. If you do not provide the data required for a particular request, we may be unable to fulfill your request. If you feel that any required information is too sensitive to submit online, please contact your Ahura Scientific representative for assistance.
Our Web servers collect information (such as domain names, length of visit, and IP address) from visitors to our Site. This information is aggregated to monitor traffic on our Site, including the number of visits, average time spent on our Site, and pages viewed. We use this information to improve our website.
We also receive information that you may choose to provide to us by sending us an e-mail or by submitting text through a comment window or other non-field-limited dialogue window on our Site. We cannot guarantee the privacy of any information submitted this way, so you should not voluntarily send us any information that you believe should be handled confidentially.
When you register a product purchased from Ahura Scientific at our site, that information is maintained separately from other information that you might provide to us. Registering your Ahura Scientific products is solely used to make us aware of your product purchase/product upgrade and will only be used in ways that relate to that purchase, such as providing newsletters, warranty service, information about product upgrades or defects, training, documentation, or authorizing returns.
How do we use Cookies?
When you visit our Site, our server may write a “cookie,” or small text file, to your hard drive. Web sites often use cookies to determine when a specific visitor re-enters a site at a later time. Such cookies do not provide individually identifiable information; they can help web site operators to improve site features by “remembering” information such as a user’s account information, record users’ areas of interest, browser settings, or preferences on the site. You may set your browser to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you may be unable to use some features of the Site.
How Your Personal Information Is Used
Ahura Scientific collects visitor information in order to record and support requests and participation in activities you select through our Site. For example, if you order a product that is to be electronically downloaded, the information is used to register your license and eligibility for technical support and other benefits available to registered users. The information that you provide is also used to inform you about Ahura Scientific product upgrades and other Ahura Scientific products and services.
How Your Information May Be Disclosed
We may disclose your information as necessary to fulfill your requests, or as described below.
We may disclose your information to third party service providers that perform functions or provide services to facilitate the operation of our Site, process transactions, fulfill orders, or manage our business. These service providers are authorized to use such information only as necessary for performing such functions or providing such services. We may disclose your information as we determine to be necessary to protect our or others’ safety, rights, or property; to cooperate with law enforcement authorities; to comply with legal requirements; or in connection with a proposed or actual corporate transaction or proceeding in which such information may be transferred as an asset of our company or as part of a line of business.
Your information may be shared with an authorized distributor to fulfill services, training, replacements, spare parts etc. We will not loan/sell info for “marketing” purposes like advertising.
Your Choices with Respect to Personal Information
Ahura Scientific recognizes and appreciates the importance of responsible use of information collected on our Site. If you do not want the information you provide to Ahura Scientific to be used to inform you of product upgrades or other Ahura Scientific products and services, you may opt out of these services when you provide the information or by sending a mail or e-mail request to the addresses below.
Protection of Your Personal Information
We utilize physical, administrative, and technical safeguards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
To access and/or correct information about you, you may contact us at marketing@ahurascientific.com. In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information and, if you wish to change it, how you want it changed. If we determine that we cannot honor your request to amend your information, we may delete the relevant information from our records.
Changes to Our Privacy Policy
We reserve the right to change this Privacy Policy from time to time in our sole discretion. We will post any changes to this Privacy Policy on our Site. You will be given an opportunity to decline to permit us to use or disclose your information for purposes that are different from those permitted in the Privacy Policy in effect when the information was collected.
Contact Us
If you believe that Ahura Scientific has not complied with this Privacy Policy with respect to your personal information, or if you have any questions concerning how we handle personal information, you may contact the Ahura Scientific Privacy Officer:
By postal mail:
Ahura Scientific, Inc.
Attn: Privacy Officer
46 Jonspin Road
Wilmington, MA 01887
Or e-mail to privacy@ahurascientific.com
Please describe your question or complaint in as much detail as possible and provide sufficient information for us to respond.
Effective date: 20-June-2005