Warranty
Ahura Scientific provides comprehensive warranty support for all products, including:
- Hardware warranty and repair
- Software and library updates
- 24/7 technical support
- Loaner instruments during repair periods
For additional support services, including extended hardware warranties, standalone software and library updates and additional on-site training, please contact sales@ahurascientific.com.
Product Repair Services
In the event that an Ahura Scientific instrument requires repair, a Return Materials Authorization (RMA) number will be provided for the return of the instrument. To obtain an RMA number, please contact Ahura Scientific Customer Support.
Upon request, Ahura Scientific will make every attempt to provide a loaner instrument by the next business day for use during the repair period.